Unused yarn in its original condition may be exchanged or returned at your cost for a store credit within 90 days of purchase. Returns for exchange or store credit must be accompanied by the original receipt. We suggest for those customers who are knitting garments, that they knit the back and one sleeve first. This allows for a better assessment of how much yarn they will need to complete the project.
Patterns, books, needles and accessories cannot be returned or exchanged.
SALE YARN and SPECIAL orders cannot be returned or exchanged.
To return your product mail it to
3355 Yonge St
For any questions please contact us here
Colours as they appear in the images dispayed in your monitor might not be as they are in the yarn. Monitors have different qualities and settings and may disort or modify the colour. For returns please read our Return Policy above.